Direct Communication With the People Caring for Your Loved One.

Daily updates, secure messaging, and a full care history. No more unanswered calls.

Daily Updates

Know how your loved one is doing with a daily update and easy access to everything that's important.

Health History

Access vitals, medications, symptoms, and more anytime, without waiting for a call back.

Secure Messaging

Message the care team directly and get a real response. No phone tag, no wondering if anyone saw it.

How You'll Use Caily

After receiving an invite from your loved one's community you can quickly and easily join their care team.

  • 1

    Get Notified

    Receive a daily text letting you know that information for your loved one has been updated.

  • 2

    View Update

    Clearly view care details and medical updates whenever they're needed.

  • 3

    Ask Questions

    Reach the care team through the app whenever you need more information.

Refer Your Community

Features Include:

  • Chat With Your entire Care Team or Individual Staff Members
  • Push Notifications
  • Free For Families
  • Daily SMS Update
  • Photo Sharing
  • Secure Communication
  • Face-ID Login
  • Unread Message Indicator
  • Simple, Guided Onboarding
  • Available On All Devices

Received a community invite?

Download Caily and sign in using the information provided by your love one's community. You'll receive daily care updates, start getting messages from the care team, and can stay close, no matter the distance.

From the Blog

Featured Articles

For Communities

Social Isolation in Senior Living: What Families and Communities Need to Know

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Senior living caregiver sharing a phone screen with residents on a porch, reflecting the importance of family communication in senior living communities

For Communities

How Inconsistent Family Updates Erode Trust in Senior Living Communities

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A multigenerational family gathers in a home living room with an elderly man in a wheelchair, illustrating the importance of family communication in senior living and assisted living communities.

For Communities

What Engaged Families Really Want From Your Senior Living Community

Read More
A care partner smiling and checking in with a resident during mealtime at a senior living community, illustrating the warm, person-centered care culture that defines modern senior living.

For Communities

Stop Saying "Facility": The Language Shift Transforming Senior Living Culture

Read More

Common Questions

Does Caily cost anything for families?

Nope! Caily is completely free for families. Your loved one's community covers the cost so you can stay connected without any fees or subscriptions.

How do I get access?

Your loved one's community will invite you. You'll receive a welcome email with simple instructions to download the app and create your account - it only takes a few minutes. Once you're set up, logging back in is easy too, just use your fingerprint or face ID, no password needed.

What will I actually see?

If your community integrates with an EHR, you'll see daily updates pulled directly from your loved one's care record, things like meals, sleep, activities, and any notable care moments are easy to access. You can also view health history and trends over time.If your community doesn't integrate with an EHR, you'll see direct messages sent between you and your loved one's care team.

Can I message the care team directly?

Yes. Caily includes a secure chat feature so you can reach staff without playing phone tag or worrying whether your message got through.

Is my loved one's information private?

Absolutely. Caily is HIPAA-compliant, meaning all communication is encrypted and only shared with authorized family members you and the community designate.

What if I'm not very tech-savvy?

Caily is designed to be as simple as reading a text message. Caily is available on your phone, tablet, or computer, making it easy to use whichever device you're most comfortable with. Your loved one's community can also walk you through setup.

Want to see Caily In Your Community?

You shouldn't have to wonder how your loved one is doing. Help us bring Caily to your community.

Refer Your Community